Mornington Peninsula: FREE shipping within 1-3 business days. Need it faster? Drop us a line at firstname.lastname@example.org
Victoria: $15 flat rate
Australia wide: $20 flat rate
If you're located in metro Melbourne, your wine will be delivered by our speedy in-house delivery service, or for further distances, we'll send it to you via one of our trusty delivery partners.
If you feel like your order is late or taking too long, please get in touch.
As we sell food products, unfortunately we cannot accept returns. However, if there is a problem with your coffee we may be able to offer a refund or replacement as outlined below.
We cannot offer a refund for change of mind on a purchases, but will offer refund or replacement (your choice!) for the following:
- Faulty product: if there is a fault with your order such as incorrect wine or damaged packaging you can ask for a refund or replacement.
- Subscription orders sent in error: you can cancel your subscription at any time, and generally we'll process these cancellations immediately. If there is an error in cancelling your subscription and you get billed, we will refund you.
If you would like to request a refund or replacement, please email us at email@example.com to let us know why you would like a refund or replacement and we'll get back to you within one business day.